Exchange Policy

We strive to ensure you are completely satisfied with your purchase, so we offer the option to exchange items under the following conditions:

1. Exchange Period:

• You can exchange the item within 14 days from the date of receipt.

2. Conditions for Exchange:

• The item must be in original condition: unworn, undamaged, and clean.

• All tags and packaging must be intact.

• Custom-made clothing or items tailored to individual measurements or customer preferences are not eligible for exchange.

3. Exchange Procedure:

• To initiate an exchange, please contact us through the feedback form or via the contact details provided on the website.

• Provide your order number and the reason for the exchange. We will send you further instructions on how to return the item.

• The cost of shipping for the exchange is covered by the customer, except in cases where the exchange is due to a manufacturing defect or an error on our part.

4. Processing Time:

• Once we receive the item and confirm it meets the exchange conditions, we will send the new item within 3-5 business days.