Return Policy
We always strive to ensure you are satisfied with your purchase. However, if for any reason the product does not meet your expectations, you can return it under the following conditions:
1. Return Period:
• You can return the item within 14 days from the date of receipt.
2. Return Conditions:
• The item must be in its original condition: unworn, undamaged, and clean.
• All tags and original packaging must be intact.
• Items made to order or customized to your measurements are non-returnable.
3. Return Procedure:
• To initiate a return, please contact us through the feedback form or the contact details provided on our website.
• Provide your order number and the reason for the return. We will send you further instructions on how to return the item.
• The return shipping cost is covered by the customer, except in cases where the return is due to a manufacturing defect or an error on our part.
4. Refunds:
• Once we receive and inspect the returned item, we will process your refund within 7 business days via your original payment method or another agreed-upon method.
• Refunds are issued for the product only; shipping costs are non-refundable.
5. Important Notes:
• We cannot accept items that have been used or damaged due to customer handling.
• If the item does not meet the return conditions, we will contact you to discuss further steps.